Grocery delivery for supermarkets and shops in Georgetown
Grocery delivery follows soon after restaurants on Deliva. Supermarkets, neighbourhood groceries, Chinese supermarkets and wholesalers that want a retail channel can apply now.
You get a new way to sell without hiring drivers, and customers who can set up the same basket every week.
Create your store account Prefer we call you? Leave your number.
How picking will work
- Your staff pick orders with their own picker login, or our shoppers pick on your floor. Your call.
- If an item is out of stock, the customer approves a swap in the app. There are no silent substitutions.
- Items sold by weight are priced on the final weight, so nobody overpays.
Getting your products online
Send a spreadsheet export from your till, or let us build the list from shelf photos. Barcodes help but are optional.
Start with the lines that sell online, such as staples, drinks, household and baby supplies, and add more as you go.
Delivery options for grocery stores
| Delivery option | How it works | Suits |
|---|---|---|
| Deliva riders deliver | Orders arrive in the merchant app, a Deliva rider collects and delivers, and the rider takes the cash on cash orders. | Stores without their own drivers. |
| Your own riders deliver | Orders arrive in the same app and your own rider delivers. On cash orders your rider collects the money, and the commission is settled on your statement. | Stores with a van that already delivers. |
| Pickup | The customer orders ahead and collects at your counter, paying there or by card. | Customers who live close by and want to skip the queue. |
Repeat baskets and orders from abroad
Customers will be able to schedule the same basket every week, which suits families and offices.
Relatives overseas often send money home for groceries. With us they will choose the groceries from your store and pay by card, and your store is paid on your statement.
What you need
- A product list with prices, or shelf photos for us to work from.
- Someone to pick orders during opening hours, or space for our shoppers.
- Owner ID, business registration and the trade licence your store holds.
- An MMG business or bank account for payouts.
Grocery store questions
How do I load thousands of products?
You do not have to. Start with the lines that sell online and send a spreadsheet or shelf photos; we help build the catalogue.
Who picks the order?
Your staff, using a picker login on a phone, or our shoppers in your store. You decide.
What happens when an item is out of stock?
The picker marks it, the customer approves a replacement or a refund for that item, and only then is it swapped.
Can we deliver with our own van?
Yes. Choose "my own riders deliver" and your van takes the orders; you can switch to our riders when it is busy.
How are heavy baskets handled?
Large orders are matched to riders with cars, not motorbikes.
When are we paid?
Every week, with a statement that lists each order, the commission and any cash your own drivers collected.
Can family abroad pay for groceries for someone here?
Yes. They choose the items from your store, pay by card, and the order is delivered to their family.
Related pages
Apply to sell groceries online
Prefer we call you? Leave your number and we will call or WhatsApp you.